The philosophy of family support is part of a national movement which seeks to strengthen and empower families and communities so they can foster the best possible development of children, youth and adults. Broad community partnerships are at the heart of service and program delivery with an emphasis on family support, child development, health and safety, and learning success..

The Children’s Board Family Resource Centers are located throughout Hillsborough County and offer programs and services emphasizing family support, child development, health and safety, and learning success.


Everyone is encouraged to visit to discover the many opportunities available for parents, children, teens and individuals. All programs and services are available at no cost. The Centers are designed to help families become happier, healthier and stronger in a refreshing, home-like environment where caring staff and members offer support, opportunities and new friendships.


The project is funded by the Children’s Board of Hillsborough County and functions as a collaborative partnership between agencies committed to families in our community and is managed by Luther Services Florida.  


Centers offer the following:

  • Developmental Playgroups

  • Developmental Screening

  • Car Seat Safety Classes

  • CPR & First Aid Certification

  • Mobile Clinic Services including: Child Well Care, Immunizations, 
    Vision & Hearing Screenings

  • Family Service Coordination

  • Ready to Learn Assistance

  • Healthcare Enrollment Assistance

  • Family Counseling

  • Mobile Dental Services

  • Information & Referrals

  • A Variety of Center-Driven Activities

The philosophy behind the concept of family support is based upon the best practice models as demonstrated on a national basis. Principles and Quality Standards are the foundation of all programming and initiatives of the Children's Board Family Resource Centers:


The Principles of Family Support Practice​

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Quality Standards


  • Governance that includes parents in making decisions about Center operations.

  • A welcoming drop-in Center that supports activities of interest to families.

  • Effective referrals and advocacy on behalf of families to community programs and services.

  • Parent, parent-child, and child-focused, developmental activities and efforts for both Center-based and individual family support activities.

  • Outreach and community education efforts with a strong focus on families with children prenatal to age eight.

  • Attention to quality management, including training and staff development that ensures that workers share the Center philosophy and have the practical and cultural competency skills necessary to support the Center and individual family goals.


The 5 Protective Factors Framework

Five Protective Factors are the foundation of the Strengthening Families Approach:

  • Parental Resilience

  • Social Connections

  • Concrete Support in Times of Need

  • Knowledge of Parenting and Child Development

  • Social and Emotional Competence of Children

Research studies support the common-sense notion that when these Protective Factors are well established in a family, the likelihood of child abuse and neglect diminishes. Research shows that the 5 Protec­tive Factors are also “promotive” factors that build family strengths and a family environment that promotes optimal child and youth development.

Parental Resilience

No one can eliminate stress from parenting, but a parent’s capacity for resilience can affect how a parent deals with stress. Resilience is the ability to manage and bounce back from all types of challenges that emerge in every family’s life. It means finding ways to solve problems, building and sustaining trusting relationships including relationships with your own child, and knowing how to seek help when necessary.

Social Connections
Friends, family members, neighbors and community members provide emotional support, help solve problems, offer parenting advice and give concrete assistance to parents. Networks of support are essential to parents and also offer opportunities for people to “give back,” an important part of self- esteem as well as a benefit for the community. Isolated families may need extra help in reaching out to build positive relationships.

Concrete Support in Times of Need
Meeting basic economic needs like food, shelter, clothing and health care is essential for families to thrive. Likewise, when families encounter a crisis such as domestic violence, mental illness or substance abuse, adequate services and supports need to be in place to provide stability, treatment and help for family members to get through the crisis.

Knowledge of Parenting and Child Development
Accurate information about child development and appropriate expectations for children’s behavior at every age help parents see their children and youth in a positive light and promote their healthy development. Information can come from many sources, including family members as well as parent education classes and surfing the internet. Studies show information is most effective when it comes at the precise time parents need it to understand their own children. Parents who experienced harsh discipline or other negative childhood experiences may need extra help to change the parenting patterns they learned as children.

Social and Emotional Competence of Children
A child or youth’s ability to interact positively with others, self-regulate their behavior and effec­tively communicate their feelings has a positive impact on their relationships with their family, other adults, and peers. Challenging behaviors or delayed development create extra stress for families, so early identification and assistance for both parents and children can head off nega­tive results and keep development on track.


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Do you provide child care?

The Children's Board Family Resource Centers (CBFRC) are not licensed child care facilities; however, the CBFRC will care for children while their caregivers are attending certain CBFRC classes, such as, Car Seat Safety and FCAC Meetings.

Does the CBFRC charge participants for services?
No, the CBFRC services are at no cost to the participant.

Where do you get funding to support program services?
The main funding source for the CBFRC is the Children’s Board of Hillsborough County. On occasion the Centers may receive grants to provide additional or complementary services.

Does the CBFRC use volunteers?
Yes! Volunteers are welcome. Visit by the Center you wish to volunteer at to receive more information.

How do I sign up for services?
The CBFRC flyers indicate if a service requires registration, just to be sure, call the Center you are interested in participating at before attending.

Does the CBFRC provide
financial assistance?
The Centers will refer families with financial needs to the nearest and most appropriate social service agency that will best meet their needs.

How long are CBFRC classes?
Each class is unique. Some are 45 minutes, one hour, or for the day. Some classes run in a series of five while others may just be a one time event. Check the calendars or call the Center before attending.

Are there eligibility requirements before receiving services?
There are no eligibility requirements, but it is important that we track who receives services. Participants are asked to become a member and basic information is gathered. A membership card  is issued for signing in at each visit.

Who does the CBFRC serve?
The CBFRC welcomes everyone in Hillsborough County and serves residents countywide with community-based Centers, and has mobile services available to remote areas of the county.

Can the CBFRC be used for community meetings or other organized groups?
Each Center's space is limited but available to the local neighborhood or non-profit community at no cost. If you are interested, please contact the Center manager of the desired location.